General terms and conditions for purchasing online - vouchers

1. Conditions of purchase and subject matter of the contract
The contract is concluded with MotoGS WorldTours - Tour Operator, based in Merseburg, Germany, and is only concluded when the voucher (face value) has been paid in full.

The purchase contract is only concluded when, on the one hand, the buyer accepts the general terms and conditions made available during the ordering process and submits the order online and, on the other hand, MotoGS WorldTours delivered the voucher.

The voucher will be delivered immediately after full payment has been received.
Advance payment is agreed as the payment method.

A purchased gift voucher is a purely digital product, no physical product will be sent.

2. Order and prices
The order can be placed in the voucher shop on the homepage MotoGS WorldTours or MotoGS Rental and can be paid by credit card, PayPal, or instant bank transfer.

The customer has the option to choose between the voucher amounts (face values) of EUR 50, EUR 100, EUR 250, EUR 500, EUR 1000, and EUR 1500.

The voucher, which is then paid in full, will be delivered by email to the email address provided by the purchaser or customer and can be printed out immediately as a “pdf” document.

The voucher(s) each have a unique barcode that is required to redeem the voucher.
The customer is responsible for storing and handling the original voucher template.

We are not liable for any misuse of the voucher template. If vouchers are lost, stolen, or improperly validated, the amount cannot be refunded. 
Creating a copy of the voucher is not possible.

3. Products and Redemption
The voucher(s) can be redeemed on the online portals MotoGS WorldTours or MotoGS Rental and can be used for guided motorcycle tours offered there or for motorcycle rental and all rental accessories listed in the portals.

If an order or reservation is made at the company headquarters or in the rental store, the voucher can of course also be redeemed in person on site.

MotoGS WorldTours or MotoGS Rental will redeem all gift vouchers without checking whether the submitter is authorized to do so. However, MotoGS WorldTours and MotoGS Rental reserves the right to refuse to redeem a gift voucher if there is suspicion of deception, fraud, or other illegal activity in connection with the redemption of the gift voucher.

When checking out online, you must specify gift voucher as your payment method.
If the amount of the gift voucher is not sufficient to pay in full for the item booked online, the difference must be paid using another payment methods at check-out, such as credit card, PayPal, or instant bank transfer.

If the online booking is less than the value of the voucher, the customer will receive a new voucher in the amount of the difference to the first voucher. However, this process is only possible once. This means that it is no longer possible to issue another voucher for a remaining amount.

The value of unredeemed gift vouchers will not be refunded.

The purchased or ordered vouchers cannot be exchanged for cash.
Change cannot be issued in connection with the redemption either.
Additionally, the face value of gift vouchers cannot be changed after purchase.

It is not possible to subsequently redeem the voucher for an order that has already been placed.

The voucher is redeemed against goods. It is not possible to rebook to another voucher.
No interest will be credited to the voucher value.

An invoice, including the statutory VAT, can only be issued when the voucher is actually redeemed (Sales tax law).

In the event of an item or the entire order being returned when paying exclusively by voucher, the amount will be refunded via voucher. After the purchased or rented item has been successfully returned, the customer will receive a new digital voucher for the corresponding amount to the email address they provided. The issue date and therefore the validity date of the original voucher applies to this new voucher.

If the order was paid with a voucher and another means of payment, the refund will be made in the amount of the voucher credit used as a digital voucher and in the corresponding amount to the respective other means of payment.

Any cancellation fees when withdrawing from booked motorcycle tours or booked motorcycle rentals remain unaffected. Any cancellation fees will therefore be charged as if the costs for the booked item(s) were paid via credit card, PayPal, or bank transfer.

The validity of the vouchers is 3 years from the date of issue. An extension of the validity is only possible after a written request to info@motogsworldtours.com or rental@motogsrental.com and must be requested at least 3 months before the expiry date.

4. Minimum age
Only people aged 18 and over are permitted to shop on our online portals.

5. Right of withdrawal and cancellation policy
Vouchers can be returned within 14 days.
The written declaration of cancellation must be received by us within 14 days of the date of issue. After these 14 days have expired, the right of withdrawal can no longer be exercised or if the voucher for a service has already been used in full or in part within this period.

6. Performance Changes
Deviations in images or descriptions of the items and services offered are possible. Errors and changes to the articles remain reserved.

7. Security Guarantee & Data Protection
Safety is the highest priority! Therefore, when paying with credit cards, all personal data such as credit card number, name and address are transmitted via a protected SSL line.
This makes sensitive data in internet traffic unreadable.

Our data protection information applies, which can be viewed on our website.
By providing personal data (in particular email address), the buyer expressly agrees to the determination, storage and processing of the data provided in the form for marketing and advertising purposes.

The buyer also expressly agrees to the storage of his data.

8. Changes to the General Terms and Conditions
MotoGS WorldTours reserves the right to change these Terms and Conditions at any time. However, the conditions valid at the time of purchasing the respective voucher apply to the contractual relationship.

Furthermore, the conditions for vouchers are subject to the law of the Federal Republic of Germany.

9. Place of jurisdiction
For all disputes arising from or about the purchase of the voucher, the place of jurisdiction is agreed to be the registered office of MotoGS WorldTours, provided that the buyer does not have a general place of jurisdiction in Germany or the contractual party to which the claim is made moves its domicile or usual place of residence outside the scope of the Code of Civil Procedure after conclusion of the contract or the place of residence is not known at the time the action is filed, the buyer is a merchant or an equivalent person in Section 38 Paragraph 1 CCP.

These General Terms and Conditions are subject in all respects to the domestic law (with exception of the choice of law provisions) of the Federal Republic of Germany. Any action between the parties to this Agreement shall be brought only in the Merseburg Court of Saxony-Anhalt-Germany and not in any other jurisdiction, and the prevailing party shall be entitled to recover from the non-prevailing party its reasonable fees and costs.

This regulation also applies to bills of exchange and check procedures.

10. Final provision
All agreements must be in writing. If individual provisions of these purchasing conditions are or become invalid, this will have no influence on the legal effect of the remaining points.

The ineffective provisions must be reinterpreted so that their purpose can be effectively fulfilled.

Mandatory legal regulations remain unaffected.

Processing status January 1, 2024